Holiday Insurance

Specialist Coach Holiday Insurance

Essential cover for your coach holiday from PJ Hayman, the trusted name in coach holiday cover.

Holiday Insurance with Clear Benefits

Designed exclusively for coach holidays

  • COVID-19 Cover Included
  • Available to people of ALL Ages
  • Cancellation & Curtailment cover
  • Covers individual trips up to 70 days
  • Child discounts
  • 24hr Emergency Medical Assistance

Get help with your holiday insurance:

Our team of impartial advisers are on hand to help you with any questions you may have about holiday insurance from Coach Plus, when booking your Jones Coaches holiday. Please drop us an email via the Contact Us page or drop us a line on 01432 607330 for more info.

The Coach Plus travel insurance provided by PJ Hayman has been specially designed to give you  the essential cover you need for a coach holiday, from cancellation and loss of deposit to emergency medical costs and repatriation home. A 24-hour emergency medical assistance helpline is also included.

Every year, Coach Plus settles many claims for unforeseen eventualities for coach travellers – so why not cover yourself with Coach Plus holiday insurance – you can then look forward to enjoying your holiday with complete peace of mind!

From cancellation and loss of deposit to emergency medical costs and repatriation home, Coach Plus travel insurance gives you the essential cover you need for a coach holiday.

Main benefits of Coach Plus Holiday Insurance

  • Available to people of all ages
  • Cancellation & Curtailment cover – up to £1,500
  • Emergency medical and associated expenses (including curtailment & repatriation) – up to £1,000,000 (not your home country)
  • 24-hour emergency medical assistance
  • Child discounts

Eligibility

Coach Plus is available to people residing in the UK.* Your journey must start and end in the United Kingdom (UK).

Age & Trip limits

  • No age limits
  • Single trip: Covers individual trips up to 70 days

Insurers

Coach Plus is arranged by P J Hayman & Company Limited, and underwritten by AWP P&C SA, and is administered in the United Kingdom by Allianz Assistance.

*United Kingdom (UK) – England, Scotland, Wales, Northern Ireland, and the Isle of Man.

Frequently asked questions

Can I extend my cover if I am currently on a trip?

Coach Plus is available to people residing in the UK.* Your journey must start and end in the United Kingdom (UK). *United Kingdom (UK) – England, Scotland, Wales, Northern Ireland and the Isle of Man.

Is there an age limit?
There is no age limit.
What am I covered for?

You can find all the details in your Insurance Document

Who are the Insurers?

Coach Plus Insurance is arranged by P J Hayman & Company Limited, and insured by and underwritten by AWP P&C SA and is administered in the United Kingdom by Allianz Assistance.

Allianz Assistance is a trading name of AWP Assistance UK Ltd. AWP Assistance UK Ltd is registered in England No. 1710361. Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS. AWP Assistance UK Ltd are authorised and regulated by the Financial Conduct Authority (FCA).

AWP P&C SA is authorised and regulated by L’Autorité de Contrôle Prudentiel et de Résolution in France. Deemed authorised by the Prudential Regulation Authority (PRA). Subject to regulation by the FCA and limited regulation by the PRA. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website.

P J Hayman & Company Limited and Travel Insurance Facilities plc are authorised and regulated by the Financial Conduct Authority. This can be checked by visiting the FCA Website or by calling 0800 111 6768 or 0300 500 8082.

Can I extend my cover if I am currently on a trip?

Unfortunately, if you are on a trip and want to extend your cover we will be unable to do so. The policy will expire at the originally agreed date. The only exception to this is if you need to extend your policy following a change in travel plans as a result of the airline reduction and border closures.

In which case, you may extend the policy if:

  • it hasn’t expired
  • no claims have been made or are to be submitted,
  • there has been no change in medical conditions, up to 7 days.

However, only a maximum of 7 days will be granted and no further extension will be given. If you have a valid insurance claim the usual criteria applies, with regards to your insurance extended as part of the assistance case or travel delay after checking in baggage.

Transfer of trips

On a single trip policy, if you have had your trip dates moved and you are not making a claim, then you may transfer the insurance to the new trip dates.

If however there is a change of destination or additional duration then you will be charged the appropriate AP. If your health has changed you may need to rescreen or reconsider cover.

If I have a stop-over in an area which the FCDO advices against travel to, am I still covered?

We would suggest that if you have not started that part of your journey you contact your Coach Operator to change your travel plans to move on to the next part of your itinerary.

If you arrive at your destination and entry is denied due to the virus you should contact your Coach Operator to change your travel plans to move on to the next part of your itinerary.

Can my policy be changed to suit a ‘new/different’ holiday or trip?

On a Single trip policy, if you are offered an alternative destination and or dates from your travel agent, we will shift your insurance policy to fit the new trip without any administration charges, providing the new trip is for the same duration and to the same location or geographical area. Please call the customer service team on the number listed in your policy wording.

For more answers to your holiday insurance questions, please call us or visit the contact page to send us a message.